Terms & Conditions

Welcome to MSS and ALVA! By accessing or using our website, you agree to all these terms and conditions. Please read them carefully before making any purchase. These terms govern your use of our site and your transactions with us.

  1. Product & Pricing Information
    All items on our website are carefully selected and presented with precision regarding descriptions and current pricing. Although we undertake all reasonable efforts required to provide accurate product information, pricing, and availability are subject to change. Please check the most current product details, price, and availability on our website before placing your order.
  2. Order Processing
    To place an order, please select your desired product from our shop and proceed with your payment. Upon receipt of your order, you will instantly get an email confirmation with details regarding your order. Please review your entry for completeness and accuracy to avoid any delay in the processing.
  3. Payment
    We have taken every precaution possible to make sure your transaction is safe. MSS and ALVA ensure your purchasing experience with us is secure and encrypted, protecting your personal and financial information. Payment may be made using any of the accepted methods listed at checkout.
  4. Shipping and Delivery
    We ship products fast. Delivery times will vary depending on your location and the shipping method you choose. For an estimate of delivery time and for additional shipping options, check our shipping policy.
  5. Return and Refund
    If for any reason you are not entirely satisfied with your purchase, we accept returns within 30 days from the delivery date, provided the item is in its original state. Please go through our returns and refunds policy for details of how you may return an item or exchange it. All refunds will be processed upon the receipt of the item.
  6. Customer Support
    The customer support team is at your disposal around the clock to answer any of your questions or solve problems. For any of your questions regarding the products, ordering, or technical support, do not hesitate to contact us through the contact page of our website.
  7. Security & Privacy
    We value your privacy, and for this reason, MSS and ALVA have taken very advanced security measures to protect your personal details. Any information that will be disclosed to us will be kept confidential and private, according to our policy on privacy.
  8. Changes and Updates
    MSS and ALVA reserve the right to change these terms from time to time as it sees fit, and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to this policy, we will notify you by posting the revised policy on this page.
  9. Contact
    If you have any queries, concerns, or would like further assistance, please drop by our contact page. We are here to ensure that things go smoothly in your shopping process.

Thank you for choosing MSS and ALVA. We appreciate your time and look forward to serving you with quality products coupled with exceptional service!