We are committed to providing quality goods; however, if for any reason you do not feel completely satisfied with your purchase, we have an efficient and easy return and refund procedure. Please take a minute to review the details listed below for our policy.
Return Terms
Product Return Period: You may return any product within 30 days of receiving your order.
Condition of Items to be Returned: Items to be returned should not be used and in good condition, in their original packaging. Neither used, nor items no longer in their original condition are accepted for return.
Product Defects or Mistakes: If you received a defective product or the wrong item, please contact us. We’ll prepare a free-of-charge exchange or give further instructions on how to proceed.
How to Return
An item can only be returned after you have contacted our customer service for a return authorization and return label to initiate the process.
Refund Terms
Refund Process: Once the returned product has arrived in our facility, our team will inspect the same for conformity with all requirements per our return policy. If everything checks out okay, we will proceed with your refund. This usually takes 3-7 business days.
Fee Deduction: Please be aware that in respect of returns not in line with our terms and conditions, some fees could be deducted from your refund.
How to Reach Us
If you have any questions concerning returns or refunds, please don’t hesitate to contact us.
We are here to take you through and try to help sort out whatever has gone wrong as soon as possible.
Your satisfaction is guaranteed, and we are always prepared to help!